Steps to Wellbeing

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    About This Service

    Steps to Wellbeing is a free and confidential support service run by Neami National with funding from the Australian Government under the PHN program. Steps to Wellbeing provides coaching and support to manage stress, anxiety, depression, and improve social and emotional wellbeing. The program uses an evidence-based approach to help participants identify their strengths and values, and take steps to achieve their goals. Over a period of up to six sessions, and through a supportive working relationship, wellbeing coaches can help people explore and gain clarity on their thoughts, feelings and experiences, and develop strategies to improve resilience and self-care. Support is available in the way that best suits participants. 

      • Service Provider


      • Service Name

        Steps to Wellbeing

      • Service Address

        Services in Croydon, Kew, Heidelberg, and Thomastown.

      • Phone

        03 8691 5450

      • Fax

        03 9459 5399

      • Email

      • Service Area

        Knox,Maroondah,Yarra Ranges,Hills,Urban,Valley

      • Service Hours

        9am-8pm, Monday to Friday.

      • Age Group

        16 - 0

      • Interpreters

        Interpreters Available at No Cost

      • Service Type


      • Website

      • Service For

        16 and over.

      • Languages (other than English)


      • Disability Access

        Most of our offices are access-friendly.

      • Drop In Service


      • Outreach


      • Outpost


      • Costs

        Free service.

      • Public Transport Information

        Our sites can be accessed by train and bus.

    More information for teachers, wellbeing staff and service professionals

      • Participation Length

        Six sessions of individual wellbeing coaching, accessed in a timeframe decided by the young person. Young people can access as many groups and workshops as they would like to.

      • Participation Type

        We provide individual wellbeing coaching sessions and groups/workshops. Individual sessions can be accessed in person, by phone, or by video link. Our groups include 'Flourish '(a recovery-focused group facilitated by lived experience coaches), and the 'Optimal Health Program' (an evidence-based group wellbeing program). We also deliver one-off workshops on themes such as Resilience, Self-Care and Making Change.

      • Secondary Consult


      • Staff Profile

        Our Wellbeing Coaches have backgrounds in psychology, occupational therapy, counselling, social work or community mental health. Some also have lived experience of challneges with wellbeing and mental health. ‍They are friendly professionals and specially trained to help you identify your strengths and develop strategies to improve your wellbeing.

      • Funding Limit?


      • Who Can Refer

        Young people can refer themselves, or be referred by family, friend, school staff, or health professional (with consent from young person).

      • Point of Intake

        Intake typically occurs over the phone.

      • E-Referral Option


  2. Steps to Wellbeing