Emergency Numbers
In case of EMERGENCY call 000
EMERGENCY SERVICES
|
Name |
Phone Number |
Description |
|
Police, Fire and Ambulance |
000 |
Emergency response |
|
Suicide Call Back Service |
1300 659 467 |
24/7 crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide |
|
Suicideline |
1300 651 251 |
24/7 counselling and information for anyone affected by suicide |
|
Child FIRST |
1300 369 146 |
A service where you can receive information and support if immediate safety of the young person is not compromised. |
|
Child Protection |
1300 360 391 |
Referral where circumstance has a serious impact on the child’s immediate safety, stability or development, or the concern is persistent and entrenched and likely to have a significant impact on the child’s development. |
|
Child Protection Crisis Line |
13 12 78 |
Weekend and after hour service for concerns about the immediate safety of a child or young person within their family unit |
|
Crisis Care Helpline |
13 16 11 |
24/7 telephone counselling for any crisis situation |
|
Direct Line |
1800 888 236 |
24/7 information, counselling and referral for alcohol and other drug related issues |
|
Eastern Health CYMHS ACCESS |
1300 721 927 |
The ACCESS team deal with all referrals for young people needing a mental health response from Eastern Health. They will offer support if you have immediate concerns regarding a young person’s mental state. |
|
Gambler's Helpline |
1800 858 858 |
24/7 telephone support for issues related to gambling |
|
Healthdirect Australia |
1800 022 222 |
24/7 health advice line staffed by registered nurses to provide expert health advice |
|
Kids Helpline |
1800 551 800 |
24/7 counselling for kids |
|
Lifeline Australia |
13 11 14 |
24/7 crisis support and suicide prevention |
|
Mensline |
1300 789 978 |
24/7 counselling for men, including information and referral |
|
WIRE Women's Information |
1300 134 130 |
Information and counselling for women |
|
Nurse-on-call |
1300 366 356 |
24/7 general health advice and information |
|
Sexual Assault Crisis Line |
1800 806 292 |
After hours telephone crisis counselling service for victims or survivors of both past and recent sexual assault |
|
Womens Domestic Violence Crisis Service |
1800 015 188 |
24/7 support and information for women experiencing violence and abuse from a partner or ex partner, another family member or someone else they are close to |
OTHER INFORMATION AND SUPPORT LINES
|
Name |
Phone Number |
Description |
|
Beyond Blue |
1300 224 636 |
National mental health information line |
|
Child Abuse Prevention Services |
1800 688 009 |
Information, referral and ongoing support to those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support |
|
Drug and Alcohol Clinical Advisory Service (DACAS) |
1800 812 804 |
Health and Welfare professionals only: consultancy service |
|
Eating Disorder Helpline |
9885 0318 |
Information, guidance and support to anyone whose life is affected by an eating disorder, body image issues or disordered eating |
|
eHeadspace |
1800 650 890 |
Online telephone support and counselling |
|
Gay and Lesbian Switchboard |
13 22 89 |
Telephone counselling, information and referral service for gay, lesbian, bisexual, transgender and intersex (GLBTI) communities |
|
Griefline |
9596 7799 |
Telephone counselling for people struggling with grief and loss |
|
Parentline |
13 22 89 |
Support, counselling and education for parents |
|
Pregnancy, Birth and Baby Helpline |
1800 882 436 |
Information and counselling for women, their partners and families relating to issues of conception, pregnancy, birthing and post natal care |
|
Relationships Australia |
1300 364 277 |
Relationship support services for individuals, families and communities |
|
SANE Australia |
1800 187 263 |
Mental health information regarding symptoms, treatments, medications, support and health for carers |
ONLINE COUNSELLING
Please note that online counselling services are not always able to respond immediately
|
Name |
Website |
Description |
|
Counselling Online |
Online counselling for anyone worried about or seeking help for their own alcohol and/or other drug use, or anyone concerned about the alcohol or other drug use of a family member or friend Counselling online is available 24 hours a day, 7 days a week across Australia |
|
|
eHeadspace |
Free online support for young people and families that are going through a tough time. Also a great way for young people who are worried about someone they know to get some extra support |
|
|
Gambling Help Online |
http://www.gamblinghelponline.org.au/accessing-support/online-counselling/ |
Online counselling and email support for anyone wanting help with a gambling concern |
|
Kids Helpline Web Counselling |
Access to a Kids Helpline counsellor over the web |