About

No Wrong Door is an initiative supporting young people (aged 10 to 25 years) to help them find the support that they require. Young people find it difficult to navigate the service system, and continually have to re-tell their story. No Wrong Door aims to keep young people at the heart of service delivery. It is based on the premise that every door in the service system should be the right door. No Wrong Door services and schools commit to actively engaging young people, ensuring that each young person receives appropriate and adequate support for their needs, regardless of whatever door or service they walk through.

No Wrong Door is a commitment to working collaboratively in innovative ways to achieve the best possible outcomes for young people in the Outer East. While No Wrong Door applies to all young people (aged 10 to 25), the model is particularly advantageous in supporting vulnerable young people.

Service professionals share about No Wrong Door

Training resources have been developed so that services and schools can run their own training sessions. All resources are available to be downloaded from this site.

Introduction to No Wrong Door

The “Introduction to No Wrong Door” training guide has been developed so that partnering services and schools have a resource which they can use to provide a program induction to new and existing staff or volunteers.

Introduction training guide
Introduction training guide

Training guide for 15-30 minute No Wrong Door induction

Introduction PowerPoint presentation
Introduction PowerPoint presentation

PowerPoint for Introduction to No Wrong Door training.

Full Training Guide

The full training guide has been developed so that partnering services and schools have a resource to discuss implementing the No Wrong Door framework and philosophy into their organsations work practices.

Full Training Guide
Full Training Guide

Training guide for 60-90 minute No Wrong Door implemention discussion

Full training guide PowerPoint presentation
Full training guide PowerPoint presentation

PowerPoint training guide for full implentation session.

 

Additionally, a 12:45 minute video can also be used during the full training session, and can be downloaded from the Videos page.

Training Questionnaire

Training questionnaire
Training questionnaire

Questionnaire for training attendees